Spins Lab Review
The online casino industry is quite saturated, especially in Europe, where there aren’t as many restrictions. However, time and again, some newcomers go off to a running start, proving themselves to be quite the rival to more established ones. Germany’s Spins Labs is among these. This site becomes more and more popular, therefore we decided to have a closer look at it in our Spins Lab casino test.
Spins Lab’s website layout
Spins Lab takes its “lab” theme to heart, with a cross between Vegas-style glitz and steampunk aesthetics. Given the sleek and shiny designs that most other online casinos favor for their websites, this gives Spins Lab a different character.
Site navigation is very simple, with three tabs in a sidebar to the left. The first one lists all ongoing promotions for players, while the second one lists all the games. The third one is a search utility that allows you to quickly look up your favorite from their wide array of games.
Because the site is primarily meant to cater to German players, the site is in German, and currently has no option to switch to a different language. This is a big letdown for non-German speakers, though some can get around this by using Google Translate or a similar service.
The interface also offers various filters that allow users to search via categories. The Slots category, for example, is further divided into Video Slots and Classic Slots to allow players access to related content, depending on their preferences.
Spins Lab’s bonus offer / loyalty program
Spins Lab offers a hefty loyalty program for new players. The New Player Welcome Bonus totals up to €1,500, plus 300 free spins.
The New Player bonus can be claimed after depositing a minimum of €10, and applies to the first 4 deposits made in the site. The bonus must be wagered at least 40 times before it can be cashed out, an average number for the industry. In order to maximize your new player bonus, here’s how it’s structured:
- First Deposit: 100% up to €300 (plus the free 300 spins)
- Second Deposit: 50% up to €400 (enter bonus code WCL2 upon deposit)
- Third Deposit: 25% up to €400 (enter bonus code WCL3 upon deposit)
- Fourth Deposit: 25% up to €400 (enter bonus code WCL4 upon deposit)
That means, to get the full €1,500, you need to deposit at least €1,500 over the first 4 days in this distribution. Furthermore, the site does not apply the bonus to deposits made through Neteller or Skrill.
The first thirty free spins will also be awarded after the initial minimum deposit, while the remaining spins will be credited to the account throughout the next 9 days (at 30 spins a day). The withdrawal from the free spins are capped at €100. Note that the spins can only be used on their Reactoonz game. The free spins are only valid for 72 hours, so you can’t sit on them too long.
For existing customers, there are also bonuses in the form of the Lab Monthly Bonus and the Weekly Test Tube Fun. The monthly bonus provides an extra 25% up to €100, while the weekly bonus provides the same plus 10 free spins for the site’s Jumanji, Gonzo’s Quest, or Starburst games.
Spins Lab software / games
Spins Lab has a very large catalog of games, and you will find a number made by reputable manufacturers such as Microgaming, Yggdrasil, NetEnt, IsoftBet, and more. The site specializes in slots, with both video slots and classic slots on offer. There are more than 500 games available, all displayed in dazzling tiles when you look them up in the site.
The slots cover a lot of genres, with famous games like Reactoonz, Bonanza, Starburst, and Book of Dead among the offerings. And while there is quite a lot of other games to get your attention aside from the slots, experienced online gamblers may bemoan the fact that Spins Lab does not have Live Dealer Games or TV Games. It’s not a fatal flaw, but those used to these types of games will have to look elsewhere.
If you’re looking for something to make you really stay, you can check out the jackpot on some of the games. Spins Lab also carries the famous Mega Moolah title that offers lots of excitement, what with the amount you stand to win.
Spins Lab’s mobile casino
Spins Lab does not have its own mobile app, but its site loads flawlessly on both Android and iOS. This makes it very easy to play even on the go, and it also has the added advantage of always being updated every time you load it. The casino also does mobile design right, as the mobile site is not only light but also easily navigable even on the small screen.
This is particularly impressive since the mobile version contains all the games that Spins Lab has to offer, no exceptions. This is not something that standalone mobile apps of other online casinos can really claim. Additionally, the new player and existing customer bonuses can all be used on mobile. You will even find their full host of support options even when on the go.
When we visited Labs casino mobile website the site looked as follows.
Spins Lab’s payment methods
Since the site was made primarily to cater to German customers, its cash-in and payout methods are mostly geared towards the same market. It allows users to cash in and out using credit cards (MasterCard and Visa) and other payment methods. The rest of these methods are ecoPayz, Neteller, Skrill, GiroPay, Trusly, Paysafecard, Right away. Additionally, the site accepts cash in through MiFinity, SOFORT, Jeton and MuchBetter.
Players withdrawing with eWallets enjoy the fastest processing time, with pay outs withdrawn in under an hour. Credit card payments can take up to three days, while bank transfers take up to 5 days at most. Checks clear the longest, taking up to 28 days. Withdrawals are also subject to a pending time (for security) of 1 day. Spins Lab has a €2,300 withdrawal limit per transaction.
Have you already requested a pay-out? We appreciate your honest feedback! We invite you to leave a comment and share your own Spins Lab experience!
Spins Lab’s player country restrictions
The site only accepts players from Germany and limited areas in the European continent, hence the site language and tools.
Spins Labs security
The company was only very recently founded (2020) so it’s very young compared to its competitors. Still, it takes advantage of modern encryption tools, making it very secure. The site is owned by Genesis Global Limited, and is licensed by the Malta Gaming Authority and the UK Gambling Commission.
As with most other online casinos, it promotes responsible gambling with self-help tools for its players who are falling into the slippery slope. There are filter systems that can help third-parties block the site from minors, as well as a questionnaire that evaluates gambling addiction (along with links to gambling support groups).
Spins Labs support
Spins Labs offers both phone and email support. Its small base of customers means it’s not likely to get Live Chat or a ticket system soon, but that doesn't mean it’s short on service. In fact, questions are addressed fairly quickly, and with enough expertise to make support painless. The fact that it’s an online casino makes the lack of a chat or messenger-based support a glaring omission, however, so others may not like it.
Overall, this newcomer in the online casino industry is off to a good start, and is poised to make good on its potential as a leader in its niche. Its games have just enough variety to engage all, but the most hardcore casino fans (or those indoctrinated by the site’s more matured competitors), and its offerings can only grow as time passes.